Le Répertoire des AgentsFR · EN · ES · JA · HI

“Customers leave Google reviews and I never reply to them”

Businesses with one or more locations (restaurants, clinics, garages, hotels…) that know reviews bring in customers but never have time to answer them one by one. Note: the tool mainly targets established businesses, and its price reflects that.

Recommended agent: Birdeye

💰 By quote: Birdeye doesn't publish its prices; independent comparison sites report around $299/month per location for the basic plan, on an annual contract. Level: Easy 🌍 United States Prices not published by the publisher (sold by quote, annual contract); the amounts quoted here come from independent comparison sites — get written confirmation by quote before signing

Birdeye (birdeye.com), an online reputation platform: it centralizes your Google reviews and others, alerts you to every new review, suggests AI-written replies in your tone (to approve or automate), and launches campaigns to ask happy customers for reviews.

How it works

Trigger: A new review arrives on Google or another platform — alerts you, classifies the review (positive, negative, urgent) and drafts a suitable reply, and you get every review gets a fast, professional reply, without spending your evenings on it.

Step-by-step setup

Request a demo and a quote from Birdeye — prices aren't public, insist on getting the total amount in writing.
Connect your Google Business listing and your other review profiles.
Set the reply tone and the rules: manual approval for negative reviews, for example.
Turn on automatic review requests after every sale or visit.

⚠️ Guardrails: Don't let the AI answer negative or sensitive reviews on its own (health, safety, disputes): a clumsy automatic reply makes things worse. And read the contract: annual commitment and per-location pricing — the bill climbs fast when you open a second location.

Find your agent with the quiz →

Frequently asked questions

How much does Birdeye cost?

By quote: Birdeye doesn't display its prices; independent comparison sites report around $299/month per location for the basic plan, on an annual contract. Prices not published by the vendor (quote-based sales, annual contract); the amounts quoted here come from independent comparison sites — to be confirmed with a written quote before signing.

Is Birdeye free?

Check directly with the vendor. Prices not published by the vendor (quote-based sales, annual contract); the amounts quoted here come from independent comparison sites — to be confirmed with a written quote before signing.

Is Birdeye hard to get started with?

Level: Easy. Setup takes 4 steps; the first: Request a demo and a quote from Birdeye — prices aren't public, insist on having the total amount in writing.

What limits and guardrails should I know about with Birdeye?

Don't let the AI answer negative or sensitive reviews on its own (health, safety, disputes): a clumsy automated reply makes things worse. And read the contract: annual commitment and per-location pricing mean the bill climbs fast when you open a second location.