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“My team wastes hours searching for answers that are already in our tools”

Small businesses and teams of 5 to 100 people whose knowledge is scattered across Slack, Google Drive, Notion and GitHub: the same questions come back every week even though the answer already exists somewhere.

Recommended agent: Dust
💰 €24 excl. tax/user/month for the Pro plan (free discovery with 500 credits; Max plan at €120 excl. tax for high volumes). Level: Intermediate 🌍 France Free discovery seat with 500 credits (one-time — not a permanent free plan); Pro from €24 excl. tax/month per user

Price verified on 2026-10-29.

Dust (dust.tt), a French platform (Paris-based publisher) for creating agents plugged into the company's internal data: your teams question an agent that searches Slack, Drive, Notion and more than 20 tools, answers with its sources, and can run business processes. Honesty point: despite the European publisher and the EU data residency offered, part of the infrastructure relies on Google Cloud — check this point in the contract if sovereignty is your main criterion.

How it works

Trigger: A team member asks a question or triggers a business agent — searches the connected sources according to each person's permissions, answers citing its documents and can chain an action, and you get a sourced answer in a few seconds, instead of a dig through five applications.

Step-by-step setup

  1. Create a Dust workspace and start with the free discovery seat (500 credits) to test.
  2. Connect two or three clean, well-kept sources (Drive, Notion, Slack) — the quality of the answers depends on that of the documents.
  3. Create a first specialized agent (internal support, HR, product) with its instructions and its sources.
  4. Invite a small pilot group, collect the missed questions, then expand to the team.
⚠️ Guardrails: The agent should only see what each employee is allowed to see: set permissions source by source before the general opening, or a confidential document becomes findable by everyone. And keep the citation requirement: an answer without a source gets verified before it circulates.
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Frequently asked questions

How much does Dust cost?

€24 excl. tax/user/month for the Pro plan (free discovery with 500 credits; Max plan at €120 excl. tax for high volumes). Free discovery seat with 500 credits (one time only — not a permanent free plan); Pro from €24 excl. tax/month per user. Price verified on October 29, 2026.

Is Dust free?

No permanent free plan, but the trial is free. Free discovery seat with 500 credits (one time only — not a permanent free plan); Pro from €24 excl. tax/month per user.

Is Dust hard to get started with?

Level: Intermediate. Setup takes 4 steps; the first: Create a Dust workspace and start from the free discovery seat (500 credits) to test it.

What limits and guardrails should I know about with Dust?

The agent must only see what each employee is allowed to see: set permissions source by source before the general rollout, otherwise a confidential document becomes findable by everyone. And keep the citation requirement: an answer without a source gets verified before it circulates.

Other agents for this problem

Tidio — Lyro

Nobody answers my website visitors in the evening, and I'm losing customers

$0 to $29/month at entry level (Starter; Growth from $59 depending on volume, Lyro billed separately).

Pennylane

Bookkeeping is eating my weekends

€14 to €40/month before tax, depending on the plan.

Chatbase

I keep getting asked the same questions, I spend my days repeating myself

$0 to $99/month depending on the number of conversations (free plan to try it out).

HubSpot — Breeze

My customer contacts are scattered between sticky notes and Excel files

$0 to $25/month (the basic CRM is free).

Mention

I never know what's being said about my business online

$30 to $100/month depending on mention volume.

See also

“Nobody answers my website visitors in the evening, and I'm losing customers” — Tidio — Lyro“Bookkeeping is eating my weekends” — Pennylane“I keep getting asked the same questions, I spend my days repeating myself” — Chatbase

Profile updated on November 1, 2026 — see what's new at the Directory.