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“Nobody answers my website visitors in the evening, and I'm losing customers”

Tradespeople, shop owners, professionals, and small businesses whose website gets visits outside opening hours. Every unanswered question may be a customer who went to a competitor.

Recommended agent: Tidio — Lyro
💰 $0 to $29/month at entry level (Starter; Growth from $59 depending on volume, Lyro billed separately). Level: Easy 🌍 Poland Permanent free plan (limited conversations)

Price verified on November 5, 2026.

Tidio (tidio.com) and its AI agent “Lyro.” It chats with your visitors 24/7, answers common questions from your site's content, and hands off to a human when things get serious.

How it works

Trigger: A visitor asks a question — checks the site's content, answers, or transfers to a human, and you get an immediate answer, even outside business hours.

Step-by-step setup

  1. Create a Tidio account and add the chat to your site (a code snippet to paste, or a one-click plugin).
  2. Give it your website address: the AI learns your content on its own.
  3. Write your 10 most frequently asked questions with their answers.
  4. Test it by asking questions like a customer, then go live.
⚠️ Guardrails: The agent must always say it's an AI, never pretend to be human. Set up a simple handoff to you or your team, and review its conversations during the first week.
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Frequently asked questions

How much does Tidio — Lyro cost?

$0 to $29/month at entry level (Starter; Growth from $59 depending on volume, Lyro billed separately). Permanent free plan (limited conversations).

Is Tidio — Lyro free?

Yes. Permanent free plan (limited conversations).

Is Tidio — Lyro hard to get started with?

Level: Easy. Setup takes 4 steps; the first one: Create a Tidio account and add the chat to your site (a snippet of code to paste, or a one-click extension).

What limits and guardrails should you know about with Tidio — Lyro?

The agent must always say it is an AI, never pass itself off as a human. Provide a simple handoff to you or your team, and read through its conversations during the first week.

Other agents for this problem

Intercom Fin

My customer support is drowning in repetitive requests while complex cases wait

$0.99 per request resolved by the agent, on top of the Intercom subscription (seats from ~$29/month on annual billing).

Comparison: Tidio — Lyro or Intercom Fin?
Pennylane

Bookkeeping is eating my weekends

€14 to €40/month before tax, depending on the plan.

Chatbase

I keep getting asked the same questions, I spend my days repeating myself

$0 to $99/month depending on the number of conversations (free plan to try it out).

HubSpot — Breeze

My customer contacts are scattered between sticky notes and Excel files

$0 to $25/month (the basic CRM is free).

Mention

I never know what's being said about my business online

$30 to $100/month depending on mention volume.

See also

“Bookkeeping is eating my weekends” — Pennylane“I keep getting asked the same questions, I spend my days repeating myself” — Chatbase“My customer contacts are scattered between sticky notes and Excel files” — HubSpot — Breeze

Profile updated on November 5, 2026 — see what's new at the Directory.