Tradespeople, shop owners, professionals, and small businesses whose website gets visits outside opening hours. Every unanswered question may be a customer who went to a competitor.
Price verified on November 5, 2026.
Tidio (tidio.com) and its AI agent “Lyro.” It chats with your visitors 24/7, answers common questions from your site's content, and hands off to a human when things get serious.
Trigger: A visitor asks a question — checks the site's content, answers, or transfers to a human, and you get an immediate answer, even outside business hours.
$0 to $29/month at entry level (Starter; Growth from $59 depending on volume, Lyro billed separately). Permanent free plan (limited conversations).
Yes. Permanent free plan (limited conversations).
Level: Easy. Setup takes 4 steps; the first one: Create a Tidio account and add the chat to your site (a snippet of code to paste, or a one-click extension).
The agent must always say it is an AI, never pass itself off as a human. Provide a simple handoff to you or your team, and read through its conversations during the first week.
My customer support is drowning in repetitive requests while complex cases wait
$0.99 per request resolved by the agent, on top of the Intercom subscription (seats from ~$29/month on annual billing).
Comparison: Tidio — Lyro or Intercom Fin?I keep getting asked the same questions, I spend my days repeating myself
$0 to $99/month depending on the number of conversations (free plan to try it out).
My customer contacts are scattered between sticky notes and Excel files
$0 to $25/month (the basic CRM is free).
I never know what's being said about my business online
$30 to $100/month depending on mention volume.
Profile updated on November 5, 2026 — see what's new at the Directory.